Quality ...Setting the Standard

Given the nature of our industry, the final quality of any event is clear for everyone to see. We are therefore pleased that the high operational standard we set for all our events regularly receives wide recognition and client acknowledgement.

“We are committed to delivering a quality service throughout the entire event management process; from initial planning and development through to final production and operation. We deliver this level of service by maintaining an extensive knowledge base, strong interpersonal skills, responsive communications, excellent teamwork and delivering real added value.”

However, we are never complacent and we measure our own performance against key criteria including comprehensive delivery, adherence to production schedules, creative realisation, overall achievement of primary objectives and client satisfaction. Regular internal project review meetings allow pre-emptive problem resolution and provide a constant quality check process throughout every stage of a project.

Maintaining all necessary health & safety standards is of paramount importance in the events industry and we endeavour to ensure that all our work complies with appropriate regulations to create safe and secure environments for everyone. Our crews, engineers and technicians are highly skilled and experienced professionals, trained in their respective disciplines. This level of care and attention is an essential factor in delivering high quality events.

We also use feedback evaluation data captured directly from audiences and participants to assess the core elements of an event including location, venue, catering, logistics, technical production, presenter performance and many other criteria; this data is then used to shape and refine future events.

IDS London Ltd, 29 Worfield Street, London, SW11 4RB, UK     Tel: +44 (0)20 7228 1021     Email: info@idslondon.co.uk